Turkey,

an eye for detail




MTS Globe Turkey offers, since its opening in 2001, a wide range of products and services: from online reservations to traditional incoming agency services. With over 350 employees, we guarantee the same level of attention to all tour operators regardless of their volume of operations & always focus mainly on the improvement of their products in every destination they operate. Being one of the leading DMCs in Turkey, we are successful in a wide range of source markets and are expecting to serve approximately 1.000.000 travelers by the end of this year.

Our geographical presence in major tourist destinations, plus our attention to detail, caring customer approach, interactive & continuous support, enables us to offer customised solutions for the needs of our clients. We secure a continuously competitive hotel pricing based on over 6,5 million overnights and a state-of-the-art technology.

With a variety of product lines including round-trips, shuttle services, special tour guiding and quality control programmes, privately owned bus fleet, destination marketing campaigns for tour operators, we secure the highest possible service level.
A SAMPLING OF WHAT WE OFFER
Accommodation

We offer end-to-end hotel contracting services from start to finish

with our flexible, fast and hands-on team

We have 8 offices around Turkey, all located in regions where our hotel partners are. The fact that we highly value personal relationships with our partners and being present locally, gives us the advantage of having strong relationships with the hoteliers. Our Reservations and Product teams know our accommodation product portfolio inside out and as a result are able to find perfect matches for the needs of our tour operator clients. We have 950 hotels in our portfolio, all contracted directly, allowing us to be able to offer the best price and availability to our clients.

Watch our video to find out more from our Director of Operations, Rahman Kale and our Director of Product, Deniz Karakaya or contact us to find out more!

We provide comfortable & reliable airport transfers

with our friendly, professional & effective team

We manage 100.000 transfers yearly. Our services include shared, private and special group airport transfers. From the moment the guests arrive until they depart, our team make sure they have the best travelling experience.

Our team welcomes guests at the airport, assists in the departure if there are any check-in problems or delays. Should there be any transfer issues, we have a 24/7 hotline to respond to all unexpected incidents. We aim to deliver excellent customer service to the guests of our tour operators.

Listen to Ercan Gökboncuk from our Transfer Operations team to learn more of what we can offer or contact us.

Airport Transfers
Rep Services

We make sure your guests enjoy a unique experience

with our helpful & friendly reps

Understanding the importance of being the faces of our tour operator
clients in the destination, our reps take the time in listening and understanding the needs of the guests. As Yunus Emre Gülmaç, our Hotel Representative mentioned “Customers are looking for a unique experience and we try to give them the best tailor-made excursions.”

On a daily basis, our hotel reps visit the guests at their hotels to welcome them and to make sure that they are satisfied with their travel experience. Working together as one team, we, our internal MTS Globe colleagues in collaboration with our hotel suppliers, do our best every day to solve any issue our guests may face.

Contact us. Our team is ready to create a unique holiday experience for your guests!

Access to a variety of excursions, tours, roundtrips & cruises

with our energetic team aiming to provide the best experience

We have different excursions in our portfolio to cover the different needs of our guests. The ability to offer high quality excursion products, comes from our reliable team and long-term relationships with our suppliers, most of them over 20 years. Every element of our excursions have been tested by our team, to ensure that the best quality, experience and comfort are delivered.

In terms of excursion sales, we use our own technology TK Rep, the excursion sales tablet application, enabling our reps to show our available excursions in a dynamic, detailed and attractive way. While our portable ticket printer allows our guests to collect their excursion ticket on the spot, right after booking.

Watch our video to hear more from our Excursions Operations Manager, Ozan Aksoy of what we can offer. Contact us if you have more questions.

... we also specialise in groups, destination packages and cruise handling
MTS Globe TURKEY

has

8

destination offices

MTS GLOBE TURKEY IN PHOTOS