Mexican Caribbean,

A Symphony of Sun, Sea and Culture

MTS Globe Mexico has rapidly become one of the most important destinations of the MTS Globe Group, offering seamless airport reception services, ground transportation, tours, excursions and handling services. Our goal is to provide personalised solutions tailored to the unique needs of our clients.

MTS Globe Mexico collaborates with leading tour operators from the US, LATAM and all major European source markets, many of whom are technologically integrated with us. Our multilingual contracting and service teams ensure a bespoke and highly professional standard of service. We offer a wide range of high-quality destination services, including transfers, accommodation, car rentals, round trips and services for groups and incentives.

The key to our success is a seamless combination of excellent service, deep tourism expertise and strong customer relationships.

Discover the MTS Globe Difference in the Mexican Caribbean!

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A SAMPLING OF WHAT WE OFFER

Transfers

We offer a unique hybrid and electric fleet, exclusive in the destination, ensuring sustainable and eco-friendly transportation. Your customers can track transfer vehicles in real time for seamless experiences.

Our exceptional transfer services from Cancún and Tulúm Airports to any hotel within Cancún and the Mayan Riviera ensure your customers enjoy a smooth and stress-free start of their holiday.

We offer modern, comfortable vehicles equipped with air conditioning, spacious interiors, and professional drivers who prioritise their safety and convenience.

Whether your customers are travelling to the vibrant Cancun Hotel Zone or the beautiful resorts in Riviera Maya, we provide reliable, punctual transportation that fits their schedule. We offer personalised service, quick arrivals, and a seamless transition from the airport to their final destination.

MTS Globe Mexico uses cutting-edge technology to ensure smooth workflows, service efficiency, and customised experiences. Our focus is on dynamic, technology-driven processes that offer flexibility and innovation.

Features:

GPS Tracking
MyHolidayApp for real-time updates and efficient service management

Airport Presence

Personalised Meet & Greet Service

MTS Globe Mexico offers comprehensive Airport Representative services at Cancún and Tulum airports, ensuring a seamless travel experience for visitors.

Our professional team provides personalised assistance from arrival to departure, including a warm welcome upon landing and support with ground transportation arrangements.

Our highly trained and dedicated MTS Globe representatives will greet your customers and provide a personalised meet-and-greet service, while they offer valuable local insights and address any travel needs, provinding travelers a warm and friendly welcome to the beautiful Mayan Riviera.

Airport Presence

Rep Services

Representative Services

White-label, friendly and multilingual representatives.

Upon arrival, your customers will be greeted by one of our white-label, friendly and multilingual representatives, making them feel at ease from the moment they set foot in the airport, providing a warm, uniformed greeting upon your customers’ arrival.

Our representative service is fully tailored to each client, with our top priority being to help your customers make the most of their holiday by providing all the essential information about the destination, both in the airport and in selected hotels, wher we offer Resort Representation, meaning continuous on-site support throughout your customers’ stay to ensure a seamless experience.

With MyHolidayApp, travelers will also have access to a virtal assistant 24/7 and free live chat with our customer service, plus, a 24-hour emergency contact number to ensure full assistance and peace of mind, guaranteeing immediate response to any issues or emergencies that may arise during their trip, as well as departure handling, assistance with check-out procedures and transfer arrangements for a smooth departure.

Excursions

Are you ready to offer your customers the true taste of Mexico?

MTS Globe Mexico offers a diverse range of excursions and activities across the Mexican Caribbean, tailored for all kinds of travellers. Whether your customers are seeking aquatic adventures, eco-friendly tours, or exploring the rich history of ancient civilisations, we have the perfect excursion for them.

Your customers will enjoy a safe and comfortable journey from their accomodation to the chosen excursion, where they will be guided by an expert guide through an experience they will never forget. After the excursion, your satisfied customers will be driven back to their accomodation with a smile on their faces.

MTS Globe Mexico offers the following excursion categories:

• Aquatics: Snorkelling, scuba diving, and boat tours.
• Ecotourism: Sustainable, eco-friendly tours exploring natural beauty.
• Adventure: Zip-lining, jungle treks, and off-road experiences.
• Archaeological: Guided tours to sites like Tulum and Chichen Itza.
• Night Tours: City lights tours, stargazing, and cultural night shows.

Excursions

... we also specialize in corporate events and cruise handling